The Evans Bank routing number is 0223-1012-1.  The routing number is located at the bottom of an Evans Bank check.

To activate your card, please call 1.866.633.5293.

To order checks, visit Deluxe. You can also call our Customer Experience Center at 1.844.MYEVANS or visit your local branch. 

• Visit evansbank.com and click “Login” in the top righthand corner
• Input your username and click “Sign On” to start the authentication process

If you do not yet have a username, you’ll need to enroll in Evans online banking. Please select enroll in Evans online banking at the bottom of the login page.

If you have locked yourself out of online banking, just click “Reset my Password” on the log in screen. You will need your username, Social Security Number (or Tax Identification Number for businesses) and account number to unlock and reset the password. After you input your information, a security code will be sent to the phone number we have on file for authentication purposes.

Your Evans Bank account information can be found on your monthly statement, checks, or on the paperwork you received at account opening.

You can also call our Customer Experience Center at 1.844.MYEVANS or visit your local branch for additional help.

 You can log into Evans Bank Online Banking website , use the Evans Bank Mobile App or call the Evans Bank Telephone Banking System at 716-926-2600.

If you are not already enrolled in Evans Bank Online Banking, follow the link above and click on “Enroll in Evans Online Banking”. You will need basic information including your Social Security Number, Account Type and Account Number.

Your Evans Bank Account information can be found on your monthly statement, checks, or on the paperwork you received at account opening.

To transfer funds, click on Move Money then Transfer. From there, you can follow the onscreen prompts to guide you.

To pay a bill, click on Move Money then Bill Pay. First you must enroll in online bill pay and then follow the easy onscreen prompts to complete the process. Bill Pay allows you to make payments, set up automatic payments, monitor payment information, and set up email alerts for payment activity.

• Enroll in Evans online banking
• Download the mobile app from:
  • Apple Store
  • Google Play
• Use the same username and password as your online banking account
• When you login in, you’ll complete a two-step authentication process. For added security, a five-digit security code will be sent via text to your chosen mobile device. From there, follow the onscreen prompts to complete the process.

Once logged in, the first screen you see lists your accounts. Tap any account to access account summary and transaction details.

• Tap the plus sign (+) at the bottom of the screen
• Tap Transfer
• Select the account to transfer funds from and transfer funds to
• Input the amount
• Select continue and then approve

• Tap the main menu plus sign (+)
• Tap Deposit
• Tap Continue
• Allow access to your phone camera
• Take a photo of the front of the check
• Take a photo of the back of the check
• Select account to deposit into
• Input the amount
• Tap Continue to confirm

Note: The daily deposit limit for consumers is $7,500 and for businesses is $25,000.

The Evans card control option through mobile banking allows you to turn your debit card on or off at your convenience, as well as add rules for card usage based on dollar value, locations, and types of merchants.

• Tap More in the bottom right-hand corner
• Tap Card Controls in the menu
• Select the card you want to edit controls for
• Tap the toggle to enable or disable the card
• Select Locations Control to restrict geographical locations where the card can be used
• Select Transaction Types for restrictions
• Select Merchant Types for restrictions
• Select Threshold Amount to put a limit on transactions

To activate your debit card, please call 1-866-633-5293. Please be aware that you must be calling from a phone number that Evans Bank has on file for you when calling the card activation line.

You may also activate your card at any Evans Bank ATM using your PIN.

Contact Customer Experience Center with any further questions concerning debit card activation during regular business hours or send us a message anytime through online banking or here.

Debit card declines can occur for various reasons.

Check the amount of the transaction you are trying to make. Is the transaction amount above the daily limit in place? (see What is the daily limit on my Evans Bank debit card for purchases and ATM withdrawals? below for reference)

Have you received a new card recently, either a replacement with the same card number or a brand-new card? If so, you’ll need to ensure that you’ve updated your expiration date and CVV code (the 3-digit code on the back of the card), any place that you may have your card information stored.

If the above items do not help in getting your transaction to process, please contact the Customer Experience Center during regular business hours.

For your protection, the daily limits on our debit cards are as follows:

Consumers: $2500 for point-of-sale purchases and $500 for ATM withdrawals (minors under 18, the point-of-sale limit is $750).

Evans One: $5000 for point-of-sale purchases and $1000 for ATM withdrawals.

Businesses: $10,000 for point-of-sale purchases and $1000 for ATM withdrawals.

For mortgage information, please visit here.

For personal loan information, please visit here.

For Home Equity Loans and Lines of Credit information, please visit here.

Home equity loan is a secured loan in which your primary residence or second home is used as collateral.

The period begins when the draw period ends. The repayment period is 15 years. During the repayment period, you will make principal and interest payments.

A mortgage escrow account is where part of your monthly loan payment is deposited to cover costs associated with real property taxes, homeowners’ insurance and/or private mortgage insurance.

Review your property tax assessment, as well as your homeowner’s insurance for an increase. Additional escrow payments can be made at any time

1098 is a mortgage interest statement to report the amounts paid by a borrower if it is $600 or more in interest, mortgage insurance premium, or points during that tax year.

1098 Forms are mailed to the primary account holder. If you would like a copy, please contact Evans at 1.844.MYEVANS. The interest paid year to date can also be found on your December monthly billing statement within the transaction activity summary.